Help and FAQ
Whether you are just starting a research project, new to UBC, or need a specific type of resource or service to advance your research, we can help.
The CSC is here to connect you with services and tools available to you as a researcher on campus. Through our website, we provide a do-it-yourself option that enables you to find a specific service or tool using our searchable knowledge base or by navigating through all the offerings using our A-Z directory.
If you want or need more assistance, you can always contact us and we will either find the information you are seeking or put you in touch with someone who can.
We are here to connect you with essential UBC Okanagan research resources. While we may not be able to perform all services and may not meet all needs in-house, our mission is to bring together the information that researchers need and refer clients to the right tools or services at the right time.
By bringing together Advanced Research Computing and the Office of Research Services’ expertise, in partnership with the UBC Okanagan Library, the CSC functions as an information hub for the research related services and tools available to you.
The CSC is here to help Monday to Friday from 8am – 4pm. Your requests are important to us and we will get back to you as soon as we can.
The time it takes to provide you with the information you are looking for may vary depending on your request, but we will respond as soon as possible.
All UBC researchers can access CSC tools and services, including Faculty, Post Docs, Staff, Graduate Students and Undergraduate Research Assistants. For some of these roles, there may be access restrictions on certain tools and services listed in our directory.