Research Lab Environment Support

Computing & Cloud Storage Post-Award Support Pre-Award Support

Hardware Support, Network Support, Remote Desktop Troubleshooting, Research IT Support, Resolution, Escalation, Software Support, and Warranty repair


Specialized technical support for faculty researchers in a research environment including software install, equipment configuration and deployment, and generalized support for technical issues.

Who can use it

Authorized Students, Faculty



UBCO Research Computing:

Service Now:

Self service links and Resources

Guided service links and Resources



Specialized technical support for researchers by installing software, configuring new hardware, and troubleshooting existing machines

Associated Costs



Desktop support team for support in office

Resource-Service Feeback Section

Share your feedback

Let us know any comments or feedback you’d like to share about this tool / service, or the website in general.

Submit your feedback

Last updated: 2021-08-31 10:29

Related university supported tools/services