Computing & Cloud Storage Post-Award Support Pre-Award Support
Hardware Support, Network Support, Remote Desktop Troubleshooting, Research IT Support, Resolution, Escalation, Software Support, and Warranty repair
Description
Specialized technical support for faculty researchers in a research environment including software install, equipment configuration and deployment, and generalized support for technical issues.
Who can use it
Authorized Students, FacultySupport
Contact
UBCO Research Computing: https://it.ok.ubc.ca/services/research/
Service Now: https://ubc.service-now.com/selfservice/
Self service links and Resources
https://research.ok.ubc.ca/services/it.html
Guided service links and Resources
None
Features
Specialized technical support for researchers by installing software, configuring new hardware, and troubleshooting existing machines
Associated Costs
None
Alternatives
Desktop support team for support in office