Research Lab Environment Support

Computing & Cloud Storage Post-Award Support Pre-Award Support

Hardware Support, Network Support, Remote Desktop Troubleshooting, Research IT Support, Resolution, Escalation, Software Support, and Warranty repair

Description

Specialized technical support for faculty researchers in a research environment including software install, equipment configuration and deployment, and generalized support for technical issues.


Who can use it

Authorized Students, Faculty

Support

Contact

UBCO Research Computing: https://it.ok.ubc.ca/services/research/

Service Now: https://ubc.service-now.com/selfservice/

Self service links and Resources

https://research.ok.ubc.ca/services/it.html

Guided service links and Resources

None


Features

Specialized technical support for researchers by installing software, configuring new hardware, and troubleshooting existing machines


Associated Costs

None


Alternatives

Desktop support team for support in office


Resource-Service Feeback Section

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Last updated: 2021-08-31 10:29

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